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Shipping
Most orders in the continental US are shipped by Priority Mail. The average shipping time is 3 to 5 days for it to arrive at your address. Currently all single sling orders are shipped for $6.75. The multiple sling orders will cost more. (It all depends on the amount of items that go in the box!) Please make sure that your address is correct. If your address cannot be verified with the US Postal Service, there will be a delay in shipping your order. All orders placed online with a credit card
are usually mailed out the next business day after the order is
received. Occasionally we need to wait a few extra days for a popular fabric to
restock. We will contact you if there is any significant
delay. If you choose to pay by check or money order your
items will be mailed after we receive your payment. For International shipping info please
see the bottom of this page.
Dedicated to the best customer service we can provide, Slingbaby employees make every effort to provide you with a sling that will be comfortable for you and your baby. We are aware though that sometimes a different size is needed or that a fabric is not what you expected once you have received your sling. An exchange can be made as long as the sling you are returning has not been worn, (except to try on for size) washed, or damaged in any way that would prevent us from reselling it. We expect you to return it in a condition that you would want to receive a new product. In order to continue to keep our prices low we ask that you do help pay for the shipping on your new sling ($6.00) in the continental US. When we have received your sling to exchange we will ship out the new one that you have chosen.We understand there will be times when a customer needs a full refund . With a sling, our ultimate goal is to help you use your sling successfully, so we will first try to work with you in providing the information for you to do so. Babies in slings are happier, thrive better, learn more, etc. etc. so we want to help as many babies get that chance as possible. Please allow us to work with you in resolving any questions. Of course if a new sling, in the condition stated above, needs to be returned, you will receive a full refund. Please note the recommended fabric care--it is best to hang dry or air fluff your sling when drying it. NO returns will be made for slings that have shrunk if they are put in the dryer using a heat cycle. New diapers may be returned, but for obvious reasons we can not accept them back after they have been used.International
Shipping
There is a flat fee of
$15 charged for International shipping by regular Parcel Mail. If we do ship it by regular mail please be
aware that the shipping time can be 6-8 weeks. Many times it arrives
before that. The standard shipping rate for International Airmail is $23.00
for most orders. (I will try to insure it also if it is not too
expensive.) There is a risk sending a package overseas that it will not
arrive, especially by Parcel Mail. I will not replace a sling that is "lost" unless it has
been longer than
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